| 1. Download the Quick Connect Tool by clicking . |
| 2. If you are using Internet Explorer it will prompt you to download the file by displaying the security bar like the one in the image below. |
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| 3. A file donwload window will appear asking if you want to RUN or SAVE. Please click RUN as illustrated below. |
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| 4. You will be prompted again asking if you want to RUN or the application. Please click RUN as illustrated below. |
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| 5. Next the Quick Support Tool window will comeup as illustrated below. Please give the tech your ID and Password. |
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